Clients for Life

What builds enduring relationships?

    For it is mutual trust, even more than mutual interest, that holds human associations together.             H. L. Mencken

  Trust is the question that lies at the heart of all  relationships between professionals and clients. For clients, it is actually three questions:

    Who can I trust to be technically skilled and experienced, to have KNOWLEDGE?

    Who can I trust to be attentive to my unique situation and needs, to have INTEGRITY?

    Who can I trust to genuinely care about my well-being, now and in the future, to have EMPATHY?

A relationship of trust rests on knowledge, integrity, and empathy. Effective communication skills and clear boundaries help you, as a professional, to establish and maintain trust with clients. These capabilities are part of what we teach.

  Once established, trust relationships can weather the changes, uncertainties and opportunities that arise over time. Both client and professional are enriched by the stability and freedom that develop within this context of mutual trust and respect.

When people honor each other, there is a trust established that leads to synergy, interdependence, and deep respect. Both parties make decisions and choices based on what is right, what is best, what is valued most highly.         

    Blaine Lee, The Power Principle: Influence with Honor

  At Galvanic Communications, our mission is to teach, train, and mentor professionals in the elements of creating the trust relationships with clients that will inspire them to be "clients for life" both for greater aliveness in the work you do together, and for facilitating changes over time as the relationship grows and deepens through shared life events.

For more information, please email us at:  galvanic@thegrid.net or call 925-989-1078

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